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Diamond Trust Bank Uganda
Tel: (+256) 414 387000/100

DTB recognized as best innovative bank
Diamond Trust Bank has for the third time been recognized by Customers as the Best Innovative Bank during the People's Choice Quality Awards 2016’.The award was presented during a colorful event officiated by the Minister without Portfolio Hajji Abudu Nadduli at Imperial Royal Hotel in Kampala. DTB was considered to be the best innovative bank because it’s the only institution in the banking industry with a payment platform that enables business (merchants) to receive payments instantly from customers via mobile money to the merchant’s bank account.The service called Pay Easy was launched recently and has quickly gained momentum due to the ease at which both corporate and individual customers are able to transact business and make payments across mobile money and banking platforms. Samuel Muyingo, the of Head of Money Transfers and Marketing, spoke at the occassion. He said: “the innovations consolidate Diamond Trust Bank's position as a market leader in the use of technology-led financial service products which is in line with our vision of enabling people to advance with confidence and success by not only offering innovative products and services but also delivering them in a way which is both convenient and secure."He added that a number of banks have rolled out mobile banking service but over and above the mobile banking platforms, DTB Mobile banking also has a unique feature that enables their customers to stop a cheque but no other bank has this feature on their mobile banking platform.Read more
DTB opens collection point at NIRA centre
Diamond Trust Bank Uganda Ltd (DTB) has opened a payment collection point at the National Identification & Registration Authority (NIRA) Centre in Kololo in a bid to ease the registration process for those seeking NIRA services.The opening of the banking facility eases the process of registration and reduces the time spent from the previous six hours to two hours. The DTB Collection Point will be open from Monday to Friday from 8 am to 5 pm.Commenting on the partnership with NIRA, DTB Managing Director Mr. Varghese Thambi said the bank was happy to play a facilitating role to ensure that all citizens enjoyed their right of registration and recognition a factor that is key to ensuring proper planning for national development.Speaking at the launch of the collection centre, NIRA Vice Chairperson Hon. Ruth Kavuma commended DTB for bringing its services closer to the people and urged those that have not been registered to do so because it’s now easier and faster to undergo the process. Read more
DTB Launches Cashless Payment System
Diamond Trust Bank launched PayEasy, a mobile phone payment collection system that enables customers to pay for goods directly from their mobile money account to the merchant’s bank account. PayEasy which is a product of DTB will for the first time effectively introduce a secure and convenient cashless payment system which can be used in all categories of business and individual transactions.With the introduction of this service, the bank is hoping to tap into mobile phone technology and innovation to reach the more than 19.5 million phone users in the country. Available data from the Uganda Communication Commission (UCC) shows that 52.3 % of Ugandans have access to mobile phone.Read more
DTB Uganda, Tanzania units lift half-year profit
Strong performance by DTB subsidiaries in Uganda and Tanzania lifted Diamond Trust bank’s half-year net profit by 10 per cent to Sh2.94 billion.The bank reported a 48 per cent jump in the net earnings from its subsidiaries in Uganda, Tanzania and Burundi to Sh770 million, which group managing director Nasim Devji attributed to a strong performance from Small and Medium sized eEnterprise (SMEs) lending across the region.The subsidiaries in these three countries now account for 33 per cent of the lender’s balance sheet, compared to 30.9 per cent a year ago. DTB’s loan book went up by 27 per cent year-on-year to Sh120 billion, resulting in an increase of 26 per cent in the interest income to Sh8.3 billion.“Across the East Africa region we play in the SMEs market. It is they who were mainly taking up the loans, in sectors such as trade, construction and transport,” said Ms Devji. Read more
Xpress Money - New player to shift market share in money transfers
The entry of another player in Uganda’s international money transfer market is likely to tilt the market share of the players, signaling heightened competition to retain customers. This follows the signing of a partnership between Xpress Money, an international money transfer player, and Diamond Trust Bank Uganda, to facilitate international money transfers globally. The Abu Dhabi-head quartered company becomes the third player in Uganda’s international money transfer market, which has been for decades dominated by two players – Western Union, which currently enjoys the largest market share and Money Gram. Read more