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Location: Airtel House, Plot no. 40 Jinja Road, Kampala,Uganda. Postal Address: P. O. Box 6771 Kampala, Uganda  Airtel Uganda fights on as Tom Gutjahr exits One year and nine months. That is how long Tom Gutjahr lasted as chief executive officer (CEO) of Airtel Uganda. Bharti Airtel announced that Gutjahr would be leaving Uganda and Airtel. He joined Airtel Uganda in August 2014, almost a year after the telecom acquired the Warid Telecom. On his appointment in 2014, his roles were specific. He was meant to steady the ship, manage the transition and provide leadership to what had become Uganda’s second largest telecom company. He, however, had two specific roles: make Airtel Money one of the mobile money platforms accessible to many and expand internet connectivity using the 3G network.Airtel Uganda issued a statement announcing a new managing director who is taking over from Tom Gutjahr. Gutjahr will be leaving the company at the end of May 2016 to head Djezzy (OTA), the largest mobile operator by subscriber numbers in Algeria, North Africa owned by Egyptian-group Orascom Telecom Holdings. Read more ▪ Airtel Africa still struggling to hit targets Bharti Airtel, the Indian – based telecom and the world’s third largest mobile telecom bought Zain Africa with the hope of turning around assets that were in the loss-making zone of $100m (Shs366b). Bharti’s plan was to become a global competitor spread across some of the world’s fast-paced markets in Sub-Saharan Africa and Asia.Indeed to achieve this plan Bharti invested in the Airtel Africa business with focus put on growing subscriber numbers from 42 million to 100 million as well as improving the segment’s revenue performance.In its strategic plan, Bharti had given itself as achieving the targets, none has been achieved and its beginning to seem like the Indian-based could have bitten more than it could swallow.According to results released, the Airtel Africa segment had 78.3 million customers, 21.7 million shy of the 100 million it had set to achieve.Read more ▪ IFC, Airtel Uganda advisory services deal worth U.S. $ 3.9 million IFC, a member of the World Bank Group, announced an advisory services agreement, valued at US $3.9 million, with Airtel Uganda to expand access to mobile financial services to strengthen financial inclusion.In Uganda, just over half of the adult population has access to formal financial services, leaving the other half no choice but to rely only on cash and informal practices for transactions, savings and credit, which is costly and risky.The aim of the three-year project is to assist Airtel Money Uganda in strengthening its mobile money operation to increase the number of its active customers. These customers will include rural and underserved communities and women. IFC will provide advisory services on agent network management and product development, funded by the Bill & Melinda Gates Foundation.Read more ▪ Telecoms service provider, Airtel Uganda, last week introduced new internet-based products to cater for the growing market in data usage.Through their Switch On campaign, customers of Airtel can now borrow data using Internet Beerako, use Data Me 2 U to share data and load data using a Data Voucher scratch card to directly load the pin number of any data bundle directly.Airtel Uganda Managing Director, Arindam Chakrabarty, is confident the products are going to be received positively on the market because of the convenience being offered."Uganda is one of the top 10 countries on the continent when it comes to internet usage and at Airtel we realize that as these statistics grow so do the needs of the millions of Uganda internet users. This is why we take pride in anticipating the needs of our customers and then take the necessary steps to meet them," Chakrabarty said. Read more ▪ Airtel Uganda, Total unveil new partnership Airtel Uganda and Total have unveiled their new partnership that allows customers to pay for any Total products/services using Airtel Money in their 45 stations across Uganda. The service will be rolled out across the entire 125 stations countrywide.Airtel has been at the harbinger in innovating to make mobile money platform a significant tool for the customer’s convenience. Through their together we can campaign they have partnered with many companies like Total Uganda to give their customers convenient and affordable access to products and services.True convenience is being able to pay for your fuel and other services from your mobile phone and Airtel customers will now be able to pay for the fuel and other services directly through their mobile devices. The new solution offers motorists unbeatable convenience as customers simply use Airtel Money to access all the products and services available at Total stations, a first of its kind technological innovation to improve the customer experience.This new payment option will only not bring convenience in the stations purchasing process for the customers but will also save the company distribution costs as every customer will have access at their fingertips. Read more ▪ |